FREQUENTLY ASKED QUESTIONS


1. What types of storage units do you offer?

We offer both climate-controlled indoor units for sensitive items and drive-up access outdoor units for easy loading and unloading.

2. How do I know which unit is right for me?

Our team can help you choose the perfect unit based on the size of your items and whether you need climate control. Feel free to contact us or visit our facility for assistance.

3. What are your access hours?

Our facility is open for access from 7:00 AM to 9:00 PM, 7 days a week.

4. How can I make payments for my storage unit?

We offer a convenient online bill pay system, so you can pay your bills anytime, anywhere.

5. Is your facility secure?

Yes! Our facility is fenced, gated, and equipped with 24/7 surveillance cameras to ensure your belongings are safe.

6. Do you offer moving supplies?

Yes, we offer a variety of moving supplies to make your storage experience easier, including boxes, tape, and other packing materials.

7. How do I reserve a storage unit?

You can reserve your unit online through our website or by calling us at (440) 269-3939.

8. Do I need a lock for my unit?

Yes, you will need your own lock for security, or you can purchase one directly at our facility.

9. Can I access my unit after hours?

No, access is available from 7:00 AM to 9:00 PM. We recommend planning your visits within these hours.

10. Are there any discounts or promotions available?

We periodically offer special promotions and discounts. Contact us for current offers or check our website for any updates.